Terms of Use Change Log
Section 18 of our Terms of Use commits us to maintaining a summary of material changes, with the effective date of each, on this page.
For any change that materially affects your rights or obligations, including any change to how we use Customer Content or Aggregated Data, we give notice at least thirty (30) days before the change takes effect. We give that notice by email to the account owner’s email address on file and by a notice within the Services. Changes that do not reduce your rights or expand your obligations, such as clarifications, corrections, contact details, and formatting, may take effect when posted.
Instructions about Aggregated Data
We changed Section 2 of our Data Processing Addendum, which forms part of these Terms. It previously let any customer instruct us, in writing, to stop including their content in Aggregated Data. It now gives that right where data protection law requires it, and otherwise only where a separate written agreement grants it.
- Before: any customer could tell us in writing to stop using content from their account, or from specific brand workspaces, to create Aggregated Data, and we would act within thirty (30) days.
- After: where data protection law entitles you, as the controller of personal data you give us, to instruct us to stop that processing, we will comply as the law requires. Any broader right to exclude your content exists only where a separate written agreement between us grants it.
- What does not change: Aggregated Data is still de-identified before any use, we still never disclose your content or outputs made for you to another customer, and we still do not sell Aggregated Data as a standalone product, license, or data feed.
- If you want the broader right, ask us at privacy@actionsignal.ai and we will discuss adding it to a written agreement.
Deletion from backups
We added two paragraphs to Section 9 of our Data Processing Addendum, which covers deleting or returning your data when your agreement ends. One says how copies in our backups are handled. The other confirms which records that Section does not cover.
- Backups: when we delete your data at the end of your agreement, copies in our encrypted backups are not removed one by one. They are deleted as those backups expire on our standard backup schedule. Until then we keep them confidential and protected, do not use them for anything else, and do not restore them except to recover from a disaster, in which case we delete your data again.
- Records we keep as a controller: Section 1 of the Data Processing Addendum already says we act as a controller, not a processor, for account registration data and billing records. Section 9 now says so as well. We keep those records as described in our Privacy Policy.
- What does not change: you can still choose to have your data deleted or returned within thirty (30) days of termination, and we still delete it if you make no choice.
Aggregated and de-identified data
We added a provision to Section 6 (Customer Content) describing how we create and use aggregated, statistical, and de-identified data, we rewrote Section 18 (Changes to These Terms) to commit to advance notice before any material change takes effect, and we added Section 19 (Entire Agreement and Order of Precedence).
- New Aggregated Data provision in Section 6. It defines Aggregated Data, requires us to remove direct identifiers and apply commercially reasonable safeguards before any use, commits us not to attempt re-identification, and requires any recipient to accept the same restrictions.
- Your data stays yours, and stays separate. Nothing in the new provision permits us to disclose your Customer Content, or any output generated specifically for you, to another customer.
- No sale of Aggregated Data. We will not sell, license, or distribute Aggregated Data as a standalone product, license, or data feed. Benchmarks, indices, and reports whose content is derived from Aggregated Data are Services, and we may offer them on a paid basis.
- Advance notice of material changes. Section 18 now commits us to at least thirty (30) days notice, by email to the account owner and by a notice within the Services, before a material change takes effect, and to maintaining this page.
- Precedence for negotiated agreements. If you have a separate written agreement with us that expressly addresses aggregated or de-identified data, that agreement controls over the new provision to the extent of any conflict.
- A new Section 19 (Entire Agreement and Order of Precedence) states which document controls when a negotiated agreement and these Terms disagree, and confirms that terms printed on a purchase order or vendor form do not change what we have agreed. The former Section 19 (Contact) is now Section 21. No other section is renumbered.
- A new Section 20 (General Provisions) adds standard terms that were previously missing: assignment, severability, and waiver. Assignment is the one worth reading. You need our consent to transfer your agreement to someone else, and we may transfer ours to an affiliate or as part of a merger, acquisition, financing, or sale of the business.
- The effective date moved from 10/01/2026 to 10/06/2026. Section 18 commits us to at least thirty days notice, and our notice went out later than planned, so we moved the date rather than shorten the notice. Nothing in the substance of the change is different; you simply have longer to read it.
Questions
If you have questions about a change, contact privacy@actionsignal.ai.