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Privacy Policy

Effective Date: 03/01/2026

Last Updated: 03/18/2026

Action Signal LLC, d/b/a Action Signal (“Action Signal,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit actionsignal.ai, request a demo, submit a form, communicate with us, or use our related products, services, research, workflows, or content offerings (collectively, the “Services”).

If you have questions, contact us at privacy@actionsignal.ai.

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Billing and transaction information
  • Information submitted through forms, demo requests, onboarding, support, or other communications
  • Product, messaging, audience, campaign, creative, research, or workflow materials you choose to provide
  • Prompts, documents, notes, spreadsheets, images, datasets, and other materials submitted through the Services

Information We Collect Automatically

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referral URLs
  • Pages viewed
  • Session and interaction data
  • Timestamps
  • Cookie and similar technology data
  • Website and product usage information

Information From Integrations and Third-Party Sources

If you connect third-party tools, platforms, APIs, data sources, or storage systems, we may receive information necessary to provide the requested functionality. Depending on the integration, this may include account identifiers, file metadata, catalog data, campaign data, CRM records, communications metadata, workflow inputs, and other customer-authorized business information.

Publicly Available and Research Data

We may collect and process publicly available information relevant to our Services, including publicly available reviews, comments, market signals, demographic information, and similar public or licensed business-relevant data sources.

2. Sources of Information

We collect personal information:

  • Directly from you
  • Automatically from your use of the website or Services
  • From connected third-party systems and integrations you authorize
  • From service providers acting on our behalf
  • From publicly available sources
  • From commercial or research data sources, where permitted by law

3. How We Use Information

We may use personal information to:

  • Provide, operate, maintain, and improve the Services
  • Respond to inquiries, demo requests, onboarding, and support
  • Analyze products, messaging, audience signals, market inputs, reviews, and performance patterns
  • Generate research, recommendations, content concepts, drafts, prototypes, and strategic outputs
  • Authenticate users and manage accounts or access
  • Communicate with you about the Services, updates, and administrative matters
  • Measure website and product engagement
  • Secure the Services and detect fraud, abuse, or misuse
  • Comply with legal obligations and enforce our agreements
  • Send marketing communications where permitted by law
  • Develop, train, tune, evaluate, and improve our internal systems, models, workflows, and analytics capabilities using customer-provided, public, licensed, anonymized, aggregated, or de-identified data as permitted by law and contract

4. AI Processing and Internal Training

Our Services may use large language models and other machine learning systems to process data, generate outputs, and support research, analysis, automation, and workflow execution.

We may use customer-provided business data, publicly available information, anonymized or aggregated data, public reviews, public comments, demographic signals, and anonymized sales patterns to develop, train, evaluate, tune, or improve our internal systems, where permitted by law and subject to applicable customer agreements.

We may use third-party model and infrastructure providers to help deliver the Services, including providers in categories such as:

  • Model providers
  • Cloud hosting and infrastructure providers
  • Database and storage providers
  • Application hosting and deployment providers
  • Connectors and integration providers
  • Analytics, communications, and support providers

These providers may change over time, and we may use additional service providers and subprocessors in the ordinary course of business.

5. How We Share Information

We do not sell personal information for money.

We may disclose information to:

  • Service providers and subprocessors that support hosting, infrastructure, analytics, communications, storage, authentication, security, support, and payment processing
  • Model providers and technical vendors involved in delivering AI-assisted functionality
  • Third-party platforms, APIs, and connectors you direct us to use
  • Advisors, contractors, and affiliates working on our behalf under appropriate obligations
  • Authorities or other parties when required by law or necessary to protect rights, safety, users, property, or the public
  • Parties involved in a merger, financing, acquisition, reorganization, or sale of assets

If California law applies to a specific data set or user relationship, we will make any additional disclosures required regarding whether information is “sold” or “shared” as those terms are defined by law.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, understand traffic and usage patterns, remember preferences, improve performance, and support analytics.

You can control cookies through your browser settings, although disabling some cookies may affect site functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain records, resolve disputes, enforce agreements, improve our systems, and comply with legal, tax, accounting, or security obligations.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Know what categories of personal information we collect
  • Know the categories of sources and third parties involved
  • Request access to personal information
  • Request correction
  • Request deletion
  • Opt out of certain uses where required by law
  • Opt out of marketing communications

To exercise these rights, contact privacy@actionsignal.ai.

10. Children's Privacy

The Services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children under 16.

11. Third-Party Services

The Services may link to or integrate with third-party platforms, tools, APIs, websites, or services. We are not responsible for the privacy practices of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above.

13. Contact Us

ACTION SIGNAL LLC

2108 N ST STE N

Sacramento, CA 95816

United States

privacy@actionsignal.ai